Effective Date: September 18, 2026
Overview
Work Zone Solutions LLC (“Work Zone Solutions,” “WZS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit workzonesolutions.com, submit a website or social-media lead form, contact us, request an estimate or inspection, or otherwise interact with us regarding our services.
This Policy applies to information handled by Work Zone Solutions. Third-party platforms and websites, including Meta platforms, also process information under their own privacy policies and terms.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information, such as your name, telephone number, email address, street address, city, and ZIP code.
- Property and service information, such as the type of property, requested service, roof or exterior condition, project timing, and other details you provide about your needs.
- Communications, including messages, emails, form responses, call notes, appointment information, and your communication preferences.
- Project information, if we inspect, estimate, or perform work, such as property photographs or videos, measurements, estimates, proposals, contracts, scheduling details, and project records.
- Website and device information that may be collected automatically by our website or service providers, such as Internet Protocol address, browser type, device type, pages viewed, referring page, and approximate location derived from an IP address.
How We Collect Information
We may collect information:
- Directly from you through our website, telephone calls, text messages, emails, inspections, estimates, and other communications.
- Through lead forms or communications on Meta platforms, including Facebook and Instagram.
- Automatically through our website and the technologies used to operate, secure, or measure it.
- From service providers that support our forms, communications, customer management, estimates, photographs, project tracking, and business administration.
How We Use Information
We may use personal information to:
- Respond to questions and service requests.
- Confirm service-area eligibility and evaluate requested roofing, gutter, siding, repair, inspection, or storm-restoration work.
- Schedule inspections, appointments, estimates, and projects.
- Prepare and deliver estimates, proposals, contracts, updates, and customer service.
- Contact you by telephone, text message, or email about your request, appointment, estimate, or project.
- Send follow-up or promotional communications when permitted by law and consistent with any consent you provided.
- Maintain business, warranty, accounting, insurance, safety, and project records; prevent fraud; resolve disputes; and comply with legal obligations.
- Operate, secure, troubleshoot, and improve our website, forms, services, and advertising performance.
Calls, Text Messages, and Emails
If you ask us to contact you or provide consent through a form, we may communicate with you using the telephone number or email address you provide. Any consent language presented with a form controls the contact authorization for that form. This Privacy Policy describes our data practices and does not replace consent that may be required by law.
You may ask us to stop promotional communications at any time. For text messages, reply STOP or contact us using the information below. For marketing emails, use the unsubscribe method provided in the message or contact us. We may still send nonpromotional communications reasonably necessary to respond to an active request, administer a project, or comply with law.
How We Disclose Information
We may disclose personal information in the following limited circumstances:
- Service providers. We may use providers that support website hosting and forms, Meta lead forms, customer relationship management, email, telephone and text communications, estimates and proposals, property photographs, project tracking, information technology, security, storage, accounting, and business administration. These providers may process information as reasonably necessary to perform services for us.
- Professional and business support. We may disclose information to insurers, accountants, attorneys, consultants, subcontractors, or other business partners when reasonably necessary for a service, project, claim, audit, dispute, or professional advice.
- Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, legal process, or a government request; enforce an agreement; investigate fraud or misuse; or protect the rights, property, or safety of WZS, our customers, workers, or others.
- Business transaction. Information may be transferred as part of a merger, financing, sale of assets, reorganization, or similar business transaction, subject to applicable law.
No Sale of Personal Information
Work Zone Solutions does not sell personal information. We disclose information to service providers and other parties only as described in this Policy or as otherwise authorized or required by law.
Cookies and Similar Technologies
Our website and service providers may use cookies and similar technologies to operate and secure the website, remember preferences, understand site performance, measure form or advertising activity, and improve our services. The technologies used may depend on the website features and providers enabled at a given time. You can control many cookies through your browser settings. Blocking some cookies may affect website functionality.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing estimates or services, maintaining project and business records, meeting warranty or insurance needs, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods vary based on the type of information, the status of the inquiry or project, and applicable requirements. Information may remain for a limited period in backups or systems maintained by our service providers.
Information Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle. No website, transmission method, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Your Privacy Requests
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also update your contact information or communication preferences. To submit a request, email 4allworkzonesolutions@gmail.com or call 855-612-8737.
We may take reasonable steps to verify your identity and authority before responding. We may deny or limit a request when permitted by law, including when information must be retained for an active project, contract, warranty, legal obligation, security purpose, or dispute.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
Third-Party Platforms and Links
Our website or communications may link to third-party websites or platforms. Their privacy practices are governed by their own policies, and Work Zone Solutions is not responsible for their independent practices.
Changes to This Privacy Policy
We may update this Privacy Policy as our practices, services, providers, or legal obligations change. We will post the updated version on this page and revise the Effective Date. Material changes will be communicated in another manner when required by applicable law.
Contact Us
For questions or privacy requests, contact:
Work Zone Solutions LLC
Website: workzonesolutions.com
Email: 4allworkzonesolutions@gmail.com
Phone: 855-612-8737